FCP Intelligence

One intelligence layer. Smarter tools across your venue.

FCP Intelligence is the intelligence product inside Fun Center Pro — powering insights, campaigns, actions, reviews, and the smart capabilities that help your team make better decisions and move faster.

Built around your venue data. Designed to keep your team in control.

FCP Insights

Friday 4–6 PM remains underused.

FCP spotted a repeat capacity gap.

Smart Campaigns

23 families are ready for a return visit.

Prepare Campaign

Smart Actions

Create a weekday promotion?

Prepared and waiting for approval.

Review Action

Smart Reviews

New 5-star review.

Reply drafted in your brand voice.

The FCP Intelligence Suite

One product. A growing set of smart capabilities.

Each capability focuses on a different job, but they all share the same intelligence layer, permissions, business context, and connected FCP data.

FCP Insights

Know what matters.

Surface trends, opportunities, risks, and unusual activity across bookings, customers, revenue, waivers, and operations.

Smart Campaigns

Reach the right guests.

Identify the right audience, suggest a relevant offer, and prepare targeted campaigns using real customer behavior.

Smart Actions

Turn insight into action.

Prepare promotions, follow-ups, CRM tasks, messages, and other workflows that are ready for operator approval.

Smart Reviews

Strengthen your reputation.

Monitor feedback, prepare thoughtful replies, surface themes, and escalate reviews that deserve a human touch.

FCP Insights

See the signal before it gets buried in the dashboard.

FCP Insights continuously looks for meaningful changes across your business and brings the most useful ones to the surface.

  • Revenue and booking opportunities
  • Customer and membership signals
  • Group-event trends
  • Waiver and check-in friction
  • Communication performance

Revenue Opportunity

Bring back families who haven’t booked lately.

23 families visited in the last 90 days but have not returned.

View Recommendation

Booking Demand

Saturday afternoons are filling earlier.

Lead time increased by 9 days compared with your recent average.

Review Schedule

Guest Experience

Waiver completion improved 14%.

Your newest reminder flow is reducing front-desk friction.

Keep Automation

FCP Smart Campaigns

Turn customer behavior into better marketing.

Smart Campaigns helps identify who to reach, why now matters, and what message or offer could make sense — without forcing operators to build every segment manually.

  • Lapsed-customer campaigns
  • Birthday and anniversary opportunities
  • Membership conversion campaigns
  • Low-demand time-slot offers
  • Suggested timing and messaging

Audience Recommendation

Birthday families ready to return

23 customersVisited 60–120 days ago · no return booking
23Customers
$349Avg. booking
82%Reachable

Smart Campaign

Come back and celebrate again

Suggested offer15% off a weekday birthday package
Suggested sendTuesday · 10:30 AM
Prepare Campaign

FCP Smart Actions

Move from recommendation to execution without starting over.

When FCP finds something worth acting on, Smart Actions can prepare the workflow directly inside FCP.

  • Create or update a promotion
  • Prepare a customer campaign
  • Create CRM notes or tasks
  • Prepare messages for approval
  • Respect staff permissions and location scope
1
Insight: Friday 4–6 PM is consistently underused.
2
Recommendation: Test a weekday birthday promotion.
3
Prepared Action: 15% weekday package promotion drafted.
Review
4
Operator Approval: Publish when you are ready.
Approve

FCP Smart Reviews

Turn reviews into a smarter reputation workflow.

Smart Reviews helps teams respond faster while keeping replies grounded, on-brand, and appropriately escalated when a review needs human attention.

  • AI-assisted reply drafting
  • Tone and response controls
  • Escalation for sensitive reviews
  • Review themes and trends
  • Approval before posting

New Review

“The party host was amazing.”

Everything was organized and the kids had a great time. Check-in was super easy too.

Smart Reply

Suggested response

Thank you for celebrating with us! We’re glad your party host helped make the day easy and fun. We hope to see your family again soon.

Approve & Post

The Intelligence Layer

Different smart tools. One shared brain.

FCP Intelligence gives every smart capability access to the same trusted facts, scope, permissions, usage controls, and connected venue context.

  • One permission-aware intelligence layer
  • Evidence behind recommendations
  • Approval for higher-impact actions
  • Location-aware and company-aware context
Bookings
Customers
Waivers
Memberships
Communications
Reviews
FCP
INTELLIGENCE
FCP Insights
Smart Campaigns
Smart Actions
Smart Reviews

Built to Grow

The Intelligence suite can expand as FCP does.

The product brand stays consistent while new specialized capabilities are introduced over time.

Future capability

Smart Forecasting

Demand, capacity, revenue, and booking outlooks based on historical patterns.

Future capability

Smart Communications

Better timing, follow-up, and messaging recommendations across email and SMS.

Future capability

Customer Intelligence

Repeat behavior, membership opportunities, birthday radar, and lapsed-customer signals.

FCP Intelligence

Give your team a smarter way to run the business.

See how FCP Intelligence can turn connected venue data into better decisions, better marketing, and faster action.